Privacy Policy

1. Introduction

Welcome to 10 Years Question Paper ("we," "our," or "us"). We are committed to protecting your privacy and providing a safe online environment for students and parents.

This Privacy Policy applies to our website and services. By accessing or using our platform, you agree to the collection and use of your information as described in this policy.

2. Information We Collect

We collect information to provide and improve our educational services. This includes:

3. How We Use Your Information

We use your data for the following specific purposes:

• To provide and manage your access to our learning features.
• To personalize your study plans and track your academic progress.
• To improve the performance and usability of our platform.
• To respond to your questions and support requests.
• To send you important updates regarding your account or our services (we do not send spam).

4. Authentication & Accounts

To offer a seamless experience, we may use secure third-party authentication services (such as Firebase Authentication).

• Your account data is securely synced and stored.
• We do not store your passwords directly on our servers if you use third-party login providers.

5. Data Storage & Security

We prioritize the security of your data. Your information is stored in secure cloud environments (such as Supabase).

• We employ industry-standard security practices to protect your information.
• Access to personal data is strictly restricted and monitored.
• While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Cookies & Tracking

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and site functionality.
• Preference Cookies: Remember your settings like dark mode and study progress.
• Analytics Cookies: Help us understand how visitors use our site.

You can choose to disable cookies through your browser settings, though some features of our site may not function properly without them.

7. Data Sharing

We do not sell your personal data. We respect your trust.

We may share data only in the following limited circumstances:

• Service Providers: With trusted infrastructure providers who help us operate our site (e.g., hosting, analytics), bound by confidentiality agreements.
• Legal Requirements: If required by law or to respond to valid legal processes.

8. Children's Privacy

Our platform is an educational tool intended for students. We are committed to complying with applicable laws regarding children's online privacy.

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately so we can remove such information.

9. User Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of any incorrect or incomplete data.
• Request deletion of your account and personal data.
• Withdraw your consent for data processing at any time.

10. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. You can request the deletion of your account and associated data at any time by contacting support.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this policy periodically.