ISC 2024 Business Studies Question Paper for Class 12

About this paper

This is the ISC Class 12 Business Studies paper from the 2024 CISCE board examination, paper code 859 (printed as 1224-859). It carries 80 marks and runs for three hours, with fifteen minutes extra for reading. All 13 questions are compulsory, in three sections, with an internal choice in two questions of Section B and one of Section C. Section A is 16 marks of objective and very short answers. Section B is 32 marks of short answers, and Section C is 32 marks of long answers, including sources of finance, an order letter from Anupriya Sports Store, and a passage on a barrier to communication at Scottish Automobile Ltd. This copy has the questions only.

Exam

ISC Class 12

Subject

Business Studies

Year

2024

Paper code

859

Maximum marks

80

Time allowed

3 hours + 15 min reading

Questions

13

Pages

6

Answers included

No, questions only

Paper pattern

• Section A

  16 marks

  Question 1: objective and very short answers, including multiple choice, an assertion–reason item and true or false

• Section B

  32 marks

  Questions 2–9, short answers on training, appraisal, motivation, retirement, reports, outsourcing and e-business; internal choice in two questions

• Section C

  32 marks

  Questions 10–13, long answers, including sources of finance, an order letter and a communication case; internal choice in one question

Topics covered

• Leadership styles
• Emerging trends in human resources
• Performance appraisal
• Job specification
• Business reports
• Transfers and promotion
• Wages and staff separation
• Training
• Herzberg and Maslow
• Sources of finance
• E-business
• Business communication

Questions from this paper

1. Name the leadership style that enables quick decision making.
2. Sneha may report to office at a time of her choosing, provided she completes a set number of hours each week. Which emerging trend in human resources is this?
3. Which method of performance appraisal reduces raters' bias so that ratings are not concentrated on one part of the scale?
4. State any four limitations of promotion.
5. What is meant by compulsory retirement?
6. Annie is unwilling to discuss her production ideas with her superior, Mr Shah, and discusses them with her colleague Naveen instead. Identify the barrier to communication between Annie and Mr Shah.