ISC 2025 Business Studies Question Paper for Class 12

About this paper

This is the ISC Class 12 Business Studies paper from the 2025 CISCE board examination, paper code 859 (printed as 1225-859). It carries 80 marks and runs for three hours, with fifteen minutes extra for reading. All 13 questions are compulsory. Section A has sixteen one-mark items. Section B has eight questions of four marks each, and Section C four questions of eight marks each, with an internal choice in two questions of Section B and one of Section C. The paper asks for a letter of enquiry to Majestic Furniture and ends with a case on Guardian Angels, a childcare startup that is understaffed and paying staff to work both shifts. This copy has the questions only.

Exam

ISC Class 12

Subject

Business Studies

Year

2025

Paper code

859

Maximum marks

80

Time allowed

3 hours + 15 min reading

Questions

13

Pages

8

Answers included

No, questions only

Paper pattern

• Section A

  16 marks

  Question 1: sixteen very short answers of one mark each, including analogies, multiple choice and true or false

• Section B

  32 marks

  Questions 2–9, four marks each, on communication, correspondence, motivation, training, morale and promotion; internal choice in two questions

• Section C

  32 marks

  Questions 10–13, eight marks each, including a letter of enquiry and a startup case; internal choice in one question

Topics covered

• Potential appraisal
• Blake and Mouton managerial grid
• Business correspondence
• Forms of organisation and finance
• Barriers to communication
• Herzberg's two-factor theory
• Training and selection
• Morale–productivity matrix
• Retirement and staff benefits
• Human resource management
• Promotion
• Remuneration

Questions from this paper

1. Mahima is considered promising enough for a future leadership role. Which method of appraisal has led the management to that conclusion?
2. On the Blake and Mouton Managerial Grid, what is the 5,5 leadership style called?
3. What is a movement to a higher pay scale, with no change in the employee's status, known as?
4. With reference to Herzberg's two-factor theory, explain motivational factors and hygiene factors.
5. Firoz normally stitches 40 shirts a week, against a factory average of 30, but stitches only 25 when his machine breaks down. Which quadrant of the morale–productivity matrix does that week show?
6. Guardian Angels pays an additional amount to caregivers who work both the morning and the evening shift. Name the method of remuneration.