CBSE 2017 Business Studies Question Paper for Class 12

About this paper

This is the CBSE Class 12 Business Studies question paper code 66/1 (Series GBM, Set 1) from the 2017 board examination, printed in both Hindi and English. It carries 80 marks over three hours and has 25 questions, from one-mark questions up to six-mark long answers. Most of the longer questions are business case studies, among them a coffee shop that uses scientific management, a US smart-watch maker entering India after liberalisation, a youth club that takes a pest-control company to consumer court, and a medical-instrument distributor choosing channels of distribution. Some cases also ask you to identify values communicated to society. This copy has the questions only, without answers.

Exam

CBSE Class 12

Subject

Business Studies

Year

2017

Paper code

66/1

Maximum marks

80

Time allowed

3 hours + 15 min reading

Questions

25

Pages

15

Answers included

No, questions only

Paper pattern

• Questions 1–8

  8 marks

  Very short answers and one-line case questions, one mark each

• Questions 9–13

  15 marks

  Short answers and short cases, three marks each

• Questions 14–19

  24 marks

  Four marks each, mostly case studies

• Questions 20–22

  15 marks

  Five marks each, including two long case studies

• Questions 23–25

  18 marks

  Long answers and case studies, six marks each

Topics covered

• Nature and significance of management
• Principles of management and scientific management
• Business environment and liberalisation
• Planning and types of plans
• Organising and delegation
• Staffing, recruitment and selection
• Directing, leadership and communication
• Controlling
• Financial management and working capital
• Financial markets
• Marketing management and channels of distribution
• Consumer protection

Questions from this paper

1. Why is an aptitude test conducted in the process of selection?
2. Explain briefly 'unity of direction' and 'order' as principles of general management.
3. Explain briefly any three semantic barriers to communication.
4. Explain briefly 'casual callers' and 'labour contractors' as external sources of recruitment.
5. State any five points that highlight the importance of controlling.
6. Explain briefly any four factors that affect the working capital requirements of a company.